KKBOSS CONTROL CENTRESupport
SA

Super AdministratorPlatform operations

CUSTOMER OPERATIONS

Support

Resolve club requests and track service response performance.

O
OPEN72 added today
H
HIGH PRIORITY2Requires attention
A
AVG RESPONSE18 min↓ 4 min this month
R
RESOLVED94%Within SLA
TicketIssueClubPriorityStatusUpdated
#KB-1048POS receipt printer not respondingBorneo RoyaleHighOpen12 min
#KB-1047Bulk member import validationDalit Bay Golf ClubMediumIn progress42 min
#KB-1046Month-end revenue report mismatchKinabalu HighlandsHighIn progress1h
#KB-1045Add new badminton courtSutera RecreationLowOpen3h
#KB-1044Subscription invoice copyNexus Sports ClubLowResolved5h
#KB-1043Tee sheet unavailable on tabletSabah Country ClubMediumResolvedYesterday
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